Every year, a large number of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a fun and exciting two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the Year is presented to the biggby menu prices that received the most nominations by none other than their potential customers! This award is given to the store which has shined in their community above the rest. This store has grown in relationships with their customers, community, and staff, and left an enduring impression on those that walk through the doors.
BIGGBY® COFFEE is excited an honored to mention BIGGBY® COFFEE Flat Rock the 2019 Store of year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has become open just over three years and has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas go above and beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have some fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the group has gone to great lengths to get to know their customers from all these communities.
“We are so thankful to stay in Flat Rock, but additionally [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have customers from many different communities with various views, opinions, and all of find acceptance [at BIGGBY® COFFEE Flat Rock]; our company is a reflection in our customers!” Parker said.
Focused on as being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE is home to an exciting experience for anyone that visits! Encouraged to access know their potential customers and involve themselves within their communities, BIGGBY® COFFEE locations throughout the nation transform it into a goal to get to know their customers and provide a house out and about.
“We love being associated with our communities and believe our community has noticed and appreciated our involvement. Our baristas are focused on their jobs and their customers which is reciprocated by our customers who value them as well…. To become recognized as one of the many great stores which have been nominated inside the system is a thrill in itself,” Parker said.
Parker gives lots of credit to this award to her carefully chosen staff. While all in different walks in life-some high school students, some mothers to young kids, and a few older ones-each is educated to a higher standard which will empower them in their position as well as in within their community. Just as essential as their customers, Parker noted that she enjoys the kdqcat she has in aiding her employees fulfill their goals and dreams.
Increase your lattes with the rest of BIGGBY® Nation since we congratulation Diane Parker as well as the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started with a single store on March 15, 1995. Twelve months later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on the handshake and $4,000, decided to franchise the concept. BIGGBY® COFFEE’s cultural values of Make Friends, Have A Good Time, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike take advantage of a less pretentious and fun strategy to the conventional gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience focused on brightening their customers’ day and supporting them in creating a life they love. The “Big ‘B’” on the orange background caught on, and now BIGGBY® COFFEE has greater than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched an Area Representative Program and currently has 8 Area Representatives in 6 states.